Full-Time Nanny Agency

10 Characteristics To Look For In Full-Time Nanny Agencies

Nanny agencies that specialize in placing full-time nannies strive to help parents find the best nanny for their family. Full-time nanny agencies tend to take their matchmaking role seriously and reputable agencies will analyze a family’s care needs and present prescreened nannies that are a viable match to them for employment consideration.

Whether applying for a full-time nanny job through a nanny placement agency or using the services of one to help you secure a full-time nanny, there are certain characteristics that you should expect from reputable placement agencies.

  1. Fair Representation. While parents are the paying clients, the ideal full-time nanny agency views nannies as their clients too and takes the appropriate steps to represent both nannies and parents fairly, accurately and to keep their best interests at heart.
  2. No Nonsense. The full-time nanny agency is not in the business of supplying inferior nannies to families. The best agencies will have scrupulous screening processes in place and will utilize them for making sure any candidate that is placed with a family is qualified, experiences and highly recommended.
  3. Responsibility. A full-time nanny agency should accept responsibility for each nanny it places with a family. It should be expected to make certain that each nanny’s affairs are in order, that she is legally able to accept work in the United States and that she has a verifiable, solid work history. Nannies should also have passed a thorough background screening prior to final placement.
  4. Bonded and Insured. An important characteristic of a full-time nanny agency is that it will have appropriate insurance and bonds. Professional agencies invest in protecting their businesses and understand the liabilities that come along with placing nannies in private homes.
  5. Reputation. The ideal full-time nanny agency will have a stellar reputation that has been built on reliable service and a history of satisfied parents and happy nannies.
  6. Good Matches. An agency should be characterized by its ability to make compatible matches between nannies and families, making note of similarities in personal values, philosophies about child rearing and other general aspects.
  7. Follow-up Care. The agency should be prepared, at all times, for any type of emergency that might involve replacing one nanny with another, or for negotiating any unexpected disputes that might arise between nanny and family.
  8. Tax and Legal Information. The ideal full-time nanny agency should be up-to-date on all legal and tax requirements for both the nannies and the nanny employers. Full-time nanny agencies should present clients with information on applicable laws and compliance.
  9. Value. The perfect full-time nanny agency should be able to articulate why their services are worth their placement fee. Parents should be presented with a breakdown of fees and the agency’s refund and replacement policy. Parents should feel satisfied that their money is being well spent on the services of a nanny placement agency.
  10. Compliance With State and Local Laws. Reputable placement agencies will obtain the proper business licenses and show proof of compliance with local and state laws that govern their business operations.

Full-time nanny agencies are not all alike. The best ones will have the 10 characteristics listed above and will do their best to offer exceptional services to nannies and parents alike.

Organizations That Reputable Agencies May Belong To

The laws that govern nanny placement agencies vary by state and even by local jurisdiction. Since there are no universal governing standards, industry organizations have established voluntary standards and best practices that their members agree to uphold.

While membership alone doesn’t guarantee that an agency is reputable, nanny agencies that place full-time nannies who have voluntarily agreed to hold themselves to self-imposed standards increase their credibility and show commitment and dedication to professional excellence.

Nanny Related Organizations

International Nanny Association. The International Nanny Association (INA), www.nanny.org, was established in 1985 as a non-profit association. INA is the umbrella association for the in-home child care industry and provides information, guidance and education to the public and industry professionals. INA has established recommended practices for nanny placement agencies and a commitment to professional excellence that members voluntarily agree to abide by.

The Association of Premiere Nanny Agencies. The Association of Premiere Nanny Agencies (APNA), www.theapna.org,  is a membership based association that is dedicated to maintaining ethical business practices, supporting quality childcare, exchanging useful business information, and promoting agency efforts on a national scale. Members must be approved by the APNA board of directors and agree to abide by the APNA Code of Ethics and Standards of Ethical Practice.

Domestic Estate Managers Association. The Domestic Estate Managers Association (DEMA), www.domesticmanagers.com,  is a for profit association created to provide a forum for Private Service Professionals and approved service vendors interested in better serving and protecting the best interests of their clients. The association exists to provide continuing education to the private service industry and to raise the standards. DEMA has created a 5 star rating system and certifying process for its service provider members.

General Business Organizations

In addition to industry related associations, reputable agencies may be members of general business associations.

Better Business Bureau. The Better Business Bureau (BBB), www.bbb.org, is dedicated to advancing marketplace trust. BBB accredited businesses have agreed to live up to the BBB Standards for Trust that are a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public.


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